1. New York
Many New Yorkers would be surprised to see The Big Apple clinch the number one spot among North American cities (and the 13th globally), considering the delays and disruptions that have long-plagued the system and been exacerbated during the pandemic.
In their analysis, The Oliver Wyman Forum gave the city credit for having “several major multimodal hubs” along with service that runs through the night.
The analysis did note the need for upgrades and modernization in the New York City metro system, and federal funding has come through for some upgrades to various stations. However, the city is anticipating it will see a $3 billion budget deficit by 2025, causing officials to pitch an increased fare for riders, according to The New York Times.
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