The IRS has announced it will open several Taxpayer Assistance Centers (TACs) around the country this Saturday, April 8, for face-to-face help available from 9 a.m. to 4 p.m. An additional Saturday opening is planned for May 13.
“During these special openings, taxpayers can get walk-in service for in-person help on many tax matters,” said IRS Wage & Investment Division Commissioner and Taxpayer Experience Officer Ken Corbin. “These extra weekend hours are to enable the nation’s taxpayers to effectively resolve their tax account concerns in ways that are most convenient for them.”
No Appointment Needed
Normally, TACs require taxpayers to make appointments in advance. On these particular Saturday opens, walk-ins will be accepted for all office services, except for making cash payments.
Saturday opens have been popular in past years. According to a recent TIGTA audit of the previous tax filing season, IRS served 5,217 taxpayers in the 35 TACs that were open on the first two monthly Saturday dates. For the second two Saturdays, they served 5,406 taxpayers at the 40 TACs open on April 9, 2022, and 4,251 taxpayers at the 42 TACs open on May 14, 2022.
A Center Near You
To find a TAC near you, use the IRS office locator tool, available on the IRS website.
Services
TAC can help if you have questions about a tax bill, IRS audit, or need help resolving a tax problem. If the TAC doesn’t have employees that can help, you will receive a referral.
Taxpayer Advocate Service employees may also be available to help with some issues at some locations.
Professional interpretation will be available in many languages through an over-the-phone translation service. For deaf or hard of hearing individuals who need sign language interpreter services, IRS staff will schedule appointments for a later date. Alternatively, you can call TTY/TDD 800-829-4059 to make an appointment.
What To Bring
If you’re trying to resolve a specific issue, be sure to bring the related information, including any correspondence, that you need to resolve your tax issues. In addition, you should bring the following documents:
- Current government-issued photo identification,
- Social Security cards or ITINs for you and all members of your household, including your spouse and dependents (if applicable),
- Any IRS letters or notices received and related documents,
- For identity verification services, two forms of identification and, if filed, a copy of the tax return for the year in question.
The IRS may also request the following information:
- A current mailing address,
- Proof of bank account information included on a tax return to receive payments or refunds by direct deposit.
Tax Prep
It’s important to note that tax return preparation is not a service offered at a TAC. If you’re looking for help with your returns, consider:
- Volunteer Income Tax Assistance (VITA) or Tax Counseling for the Elderly (TCE). To find a VITA or TCE site near you, use the VITA Locator Tool or call 800-906-9887.
- AARP Tax-Aide. To find an AARP Tax-Aide site near you, use the AARP Site Locator Tool or call 888-227-7669. According to the site, there is no age, income, or AARP Membership requirement.
- IRS Free File. Any individual or family earning $73,000 or less in 2022 can prepare and file federal income tax returns online using guided tax preparation software. There are products in English and Spanish.
- MilTax. MilTax is a Department of Defense program that offers free return preparation software and electronic filing for federal tax returns and up to three state income tax returns for all military members, and some veterans, with no income limit.
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